Privacy Policy

‍Introduction

Vetric.io. (“Vetric”, “we”, “our” or “us”) operates the website www.vetric.io (the "Website"). This Policy is integrated into and forms part of the Vetric's Website Terms of Service.  

We are dedicated to protecting your privacy rights and making our practices regarding your personal data more transparent and fairer. This Privacy Policy (“Policy”) was designed to help you understand the information we collect, store, use and share, and it applies whenever you visit, install, interact or otherwise access or use any of our Website.

We strongly urge you to read this Policy and make sure that you fully understand and agree to it. If you do not agree to this Policy, please discontinue, and avoid using our Website. You are not legally required to provide us with any Personal Data (as defined below), but without it, we will not be able to provide you with the full range or with the best experience of using our Website.

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1. What Types of Data We Collect?

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We collect personal data from you, meaning any information which potentially allows your identification with reasonable means (for example, email address or name, collectively "Personal Data"). This section sets out how and when we collect and process Personal Data about you.

1. Contact information: If you voluntarily contact us, participate in surveys or other promotional activities, schedule calls, or subscribe to newsletters, through any means of communications we make available for inquiries, you will be required to provide us with certain information such as your name, your organization name (i.e., on behalf of which you contact us), email address, and any additional information you decide to share with us. 

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2. Usage information: When you interact with our Website, we collect your online identifiers, such as Internet Protocol (IP) address, precise geolocation, Cookie ID, unique identifiers (e.g., MAC address and UUID), number of clicks, as well as data concerning your device, operating system, etc.; and 

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3. Additional information received from partner websites linked to our Website: Such information includes user identifiers, device information, and summaries of actions taken by you on those partners’ websites (e.g. clicks, purchases, views, etc.). 

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2. Tracking Technologies:

When you visit or access our Website, we use cookies, pixels, beacons, local storage and similar technologies ("Tracking Technologies"). These Tracking Technologies allow us to automatically collect information about you, your device, and your online behavior, in order to enhance your navigation in our Website, improve our Website' performance, perform analytics, customize your experience and offer you, for example, tailored content and advertisements that better corresponds with your interests. 

1. What types of Tracking Technologies do we use?

When you use or access our Website, we use the following categories of Tracking Technologies:

1. Strictly necessary Tracking Technologies: these Tracking Technologies are automatically placed on your computer or device when you access or take certain actions to our Website. These Tracking Technologies are essential to enable you to navigate around and use the features of our Website. We do not need to obtain your consent in order to use these Tracking Technologies; 

2. Advertising Tracking Technologies: these Tracking Technologies collect information about your browsing habits in order to make advertising more relevant to you and to your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. The Tracking Technologies remember the websites you visit and that information is shared with other parties such as advertisers and publishers; 

3. Functionality Tracking Technologies: these Tracking Technologies allow our Website to remember choices you make (such as your language) and provide enhanced and personalized features. For example, these Tracking Technologies are used for authentication (to remember when you are logged-in) and support other features of our Website; and

4. Performance Tracking Technologies: these Tracking Technologies collect information about your online activity (for example the duration of your visit on our Website), including behavioral data and content engagement metrics. These Tracking Technologies are used for analytics, research and to perform statistics (based on aggregated information).

2.  How and by whom Tracking Technologies are stored on your device?

We store Tracking Technologies on your device when you visit or access our Website - these are called "First Party Tracking Technologies". In addition, Tracking Technologies are stored by other third parties (for example, our analytics service providers, business partners and advertisers), who run content on our Website – these are called "Third party Tracking Technologies". Both types of Tracking Technologies be stored either for the duration of your visit on our Website or for repeat visits. Third Party Tracking Technologies will be governed by such third parties' own privacy policies/cookies policies and principles, which the Vetric does not control.

There are various ways in which you can manage and control your Tracking Technologies settings. You can change your preferences through your browser settings or device settings to send a “Do-Not-Track” signal. In such a case, your browser will send us a special signal to stop tracking your activity. However, please note that certain features of the Website may not work properly or effectively if you delete or disable cookies. 

Below is a list of useful links that can provide you with more information on how to manage your cookies:

1. Google Chrome;
2. Mozilla Firefox;
3. Safari (Desktop);
4. Safari (Mobile);
5. Android Browser; and
6. Microsoft Edge

You can learn more and turn off certain third-party targeting and advertising Tracking Technologies by visiting the  Interactive Advertising Bureau (US).

3. Why We Process Your Personal data?

This section explains for what purposes we use your Personal Data and outlines the legal bases that underlie our usage.

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Purpose

Legal basis 

Provision of our Website; support. We use your Personal Data to provide you with our services and provide customer support. 

The legal bases for processing this data are the performance of our contractual towards you; your consent (for example, when you provide Personal Data); and our legitimate interests. Our legitimate interests in this case are the provision of our Website and supporting our customers.

Improve our Website. We collect and analyze information about you and your usage of our Website for the purposes of usability, quality, functionality and effectiveness of our Website, including debugging to identify and repair errors and undertaking internal research for technological development and demonstration.

The legal basis for processing this data is our legitimate interest. Our legitimate interests in this case are providing and improving our Website.

Auditing related to counting ad impressions of unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with relevant specifications and standards.

The legal basis for processing this data is our legitimate interest. Our legitimate interest in this case confirming our billing and analyzing the effectiveness of our marketing campaigns.

Marketing and Advertising. We use Tracking Technologies in order to provide you with advertisements when you visit our Website, including personalized and non-personalized advertising.

The legal bases for processing this data are your consent (when required) and our legitimate interests. Our legitimate interests in this case are providing you with tailored services, content and advertisements that better correspond with your interests. 

Integrity. We process certain information about you and your usage of our Website in order to keep the integrity and security of our Website, prevent fraud and enforce our policies.

The legal bases for processing this data are compliance with our legal obligations and our legitimate interests. Our legitimate interests in this case are keeping the integrity of our Website; detection of fraudulent activities; and the safety of our end-users.

Compliance with applicable laws; assistance to law enforcement agencies. We process your Personal data in order to comply with our legal obligation under applicable laws.

The legal bases for processing this data are compliance with our legal obligations and our legitimate interests. Our legitimate interests in this case are compliance with our legal obligations and assisting law enforcement agencies.

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Managing our customer, vendor, and partner relationships. The legal bases for processing your data for this purpose are performance of our contractual obligations towards you, your consent (when required), or our legitimate interest in using your Personal Data for the purpose of managing our relationships with our customers, vendors and partners.

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4. With Whom We Share Your Personal Data?

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1. We share, sell and disclose your Personal Data as described below:

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1. Service providers: 

our service providers work on our behalf, and need access to certain Personal Data in order to provide their services to us. These companies include, but are not limited to, cloud storage providers, analytics services, fraud prevention etc.;

2. Third Party Advertisers: 

we partner with third parties to either display advertising on our Website or to manage our advertising on other websites or apps. Our third party advertisers use Tracking Technologies to gather information about your activities on our Website and other websites and apps in order to provide you advertising based upon your browsing activities and interests;

3. Third Party Integrations:

our Website allow you to integrate with certain third party services,  in order to connect your account to our Website or to place purchases (e.g., Apple, Google or Facebook accounts).;

4. Compliance with laws and assistance to law enforcement agencies: 

we disclose some data about you to government or law enforcement officials or private parties. The disclosure will be made in our sole discretion, as we believe it necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements; 

5. Auditors and advisers: 

we share your data with our external auditors, advisors and professional service providers (e.g. lawyers, accountants, insurers etc.) for ensuring our compliance with regulatory requirements and industry standards, auditing, managing disputed etc.; and

6. Mergers and acquisitions: 

we will transfer, sell or otherwise share your data in case of entering into a business transaction such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets. 

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5. Marketing and Advertising:

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We use your Personal Data ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, ads, products, services, websites and applications which relate to our affiliated companies or our business partners (collectively: “Marketing Affiliates”), which we believe may interest you.

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You can decline receiving further marketing offers from us or from our business partners and Marketing Affiliates at any time, by contacting us at  contact@vetric.io 

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Please note that even if you unsubscribe from our marketing-mailing list, we can continue to send you service-related updates and notifications.

6. Your Rights:

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Depending on the jurisdiction in which you reside, you may have certain rights under relevant applicable laws regarding the collection and processing of your Personal Data. To the extent these rights apply and concern you, you can contact us via the contact details available below and ask to exercise the following rights:

1. Rights of access to your Personal Data: you have the right to receive confirmation as to whether or not Personal Data concerning you is being processed, and access your stored Personal Data, together with supplementary information;
2. Right of data portability: you have the right to request us to move, copy and transfer your Personal Data easily from one IT environment to another, in a safe and secure way, without affecting its usability;
3. Right of rectification: you have the right to request rectification of your Personal Data in our control in the event that your believe the Personal Data held by the Vetric is inaccurate, incomplete or outdated;
4. Right of deletion/erasure: you have the right to request that the Vetric erase or delete Personal Data held about you at any time;
5. Right to restriction or objection to processing: you have the right to request that the Vetric restrict or cease to conduct certain processing of Personal Data at any time;
6. Right to withdraw your consent: to the extent we process Personal Data on the basis of your consent, you have the right to withdraw your given consent at any time;
7. Right not to be subject to automated decision making: you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly effects to you.

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Please note that these rights are not absolute, and may be subject to the relevant applicable laws, our own legitimate interests and regulatory requirements. 

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7. Transfer of Personal Data

We operate globally, thus any information that we collect, disclose or share, including your Personal Data, can be stored and processed in various jurisdictions around the world, including (but not limited to) the European Economic Area, United Kingdom, Israel and United States, for the purposes detailed in this Policy. 

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8. How We Protect Your Personal Data?

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We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Data. While we seek to protect your information to ensure that it is kept confidential, we cannot guarantee the security of any information. You should be aware that there is always some risk involved in transmitting information over the internet and that there is also some risk that others could find a way to thwart our security systems. Such breaches can lead to things such as reputational harm, fraud or identity theft. 

Therefore, we encourage you to exercise discretion regarding the Personal Data you choose to disclose. If you feel that your privacy was treated not in accordance with our Policy, or if any person attempted to abuse the Website or acted in an inappropriate manner, please contact us directly via our contact details available below.

9. Minors

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We do not knowingly process, sell or share the Personal Data of users under the age of 18 (as determined under the applicable laws where the individual resides; “Minors”). By accessing, using or interacting with our Website, you certify to us that you are not a Minor. In the event that we have collected Personal Data from a Minor without parental consent (as required), we will delete that information upon discovery. If you believe that we might have any Personal Data from or about a Minor, then please contact us through the contact details available below.

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10. Retention

We will retain your Personal Data for as long as necessary to provide our Website, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

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11. Updates to This Policy 

We reserve the right to change this Policy at any time. The most current version will always be posted through our Website (as reflected in the “Last Updated” heading). You are advised to check for updates regularly. By continuing to access or use our Website after any revisions become effective, you agree to be bound by the updated Policy.

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12. Controlling Version

This Policy has been drafted in the English language, which is the original and controlling version of this Policy. All translations of this Policy into other languages shall be solely for convenience and shall not control the meaning or application of this Policy. In the event of any discrepancy between the meanings of any translated versions of the Policy and the English language version, the meaning of the English language version shall prevail.

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13. Contact Us:

If you have any question, inquiry or concern related to this Policy or the processing of your Personal Data, you may contact our privacy team as follows:

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Vetric Technology

contact@vetric.io